Software Maintenance
The Key to Long-Term App and Software Success is Maintenance.
Maximize your development investment ROI with preventive software maintenance.
Who needs Product Maintenance?
Only companies invested in long-term success.
Every app and software product that has gone the distance has prioritized ongoing maintenance.
Don’t get trapped in the mindset of ‘the product launch is the destination.’ That’s just one landmark on the ongoing journey of running a successful digital business.
If this was a scary movie, we’d have this sign, “Beware! Ignore Maintenance At Your Own Risk!”
Price of Skipping Maintenance
Don’t let your product or users pay the price for failure to maintain.
The graveyard of failed products is littered with companies that didn’t invest in digital product maintenance.
For the user experience, the fallout is:
- Bugs/slow load times
- System update issues
- Stale or glitchy UX
- Problem-solution misalignment
73.2% of people indicate being likely to leave a review after a negative app experience.
For the business, the fallout is:
- Unhappy users who abandon the app and leave bad reviews
- Lost income
- Poor ROI on dev costs
- Loss of competitive advantage
The highest cost of not doing maintenance is, of course, app or software failure. Are you willing to pay that price?
Benefits of Preventive Software Maintenance
You wouldn’t wait until the house burns down to buy homeowner’s insurance. Protect your assets ahead of time.
“Our chatbot was down for three months before anyone on the team realized it. That means countless users had a poor experience with our brand. We came to ENO8 to avoid that happening again.”
-[Describing Past Experience], ENO8 Maintenance Client
Be proactive, not reactive. Anticipate changes and solve ahead of time to avoid user disruption.
73.2% of people indicate being likely to leave a review after a negative app experience.
Avoid scrambling for dev help. A dedicated maintenance team is responsive, knows the product, and seeks the best solution, not a bandaid.
“Our app was crashing for three weeks before I could reach the old developers to fix it.
-[Describing Past Experience], ENO8 Maintenance Client
Attract new users with positive reviews, because your product rocks.
Jumping from a 2-star to a 4-star average rating can double app store conversions.
Maintenance keeps a software product alive and thriving – rather than stagnant.
Three Approaches to Software Maintenance
Winging It
- Risky
What if a system update crashes your product? What if your bandwidth is maxed out? Your product is at risk without a dedicated team.
- Slow
Your fire is not a priority to most developers. You’ll wait for dev time. Then their solution will be rushed.
- Pricey
It’s much more expensive to jump onto a developer’s schedule out of the blue.
- Stale
You built an innovative product. No matter how much you planned, you can’t see the future. Don’t let your product stay static in a dynamic world.
ENO8 Software Maintenance
Focus on growing your business. We’ve handle the product.
Start Now.
Our team is available immediately.
- The Right Fit.
Our bandwidth is broad and deep.
- Expertise
Have a unique problem? Engage one of our specialists only as much as your project needs.
- Responsive
Our proven solution scales up/down as your needs evolve.
- Flexible
Our proven solution scales up/down as your needs evolve.
In-House Team
Time-consuming and expensive.
Expensive
More than ever before, employees are costly to hire, train, and maintain.
- Unpredictable
Contractors come and go. Do you want to train new ones regularly?
- Waiting Game
Building a team takes time and resources. Do you have time to hire in this market?
- Wasteful
You may need only half a developer’s time, but you have to hire a whole human.
ENO8 Software Maintenance Plans
Our plans meet you where you are in your product life cycle. Choose the level that fits you, and we’ll further tailor it to your business.
Flexible Maintenance Solutions
| FEATURES | LIFELINE | BASIC | DEDICATED |
|---|---|---|---|
| Monthly Heath Report | |||
| Monthly QOS Report | |||
| Quarterly App Audit | |||
| Weekly Budget & Status | |||
| Collaboration Tools | |||
| CI/CD Pipeline | |||
| Sentiment Analytics | (Not Included) | ||
| Analytics | (Not Included) | (Not Included) | |
| Releases | (REQ Service Credits) | (2 / Year) | (Unlimited) |
| Support (M-F 8/5 CST) | (1 Credit / HR) | (1 Credit / HR) | (Unlimited) |
| After Hours Support | (1.5 Credit / HR) | (1.5 Credit / HR) | (As Per SRA) |
| Service Credit Cost | Purchase as Needed | Bundled Credit Discounts Available | (Included) |
| Ingest fees may apply | Standard Monthly Fee w/o Development |
Get Your Custom Quote |
Get Your Custom Quote |